Fulfillment Policy
Order Processing and Fulfillment
- All orders are processed within [2 business days] from the day of purchase. Orders are not shipped or delivered on weekends or holidays.
- Please ensure all delivery information is correct to avoid delays. We are not responsible for delays or non-delivery due to incorrect information.
Shipping
- We offer various shipping options to suit customer needs. Shipping costs and estimated delivery dates will be provided at checkout.
- Once the order is shipped, you will receive a confirmation email with tracking information.
Refund Policy
- We accept returns for a full refund for items that meet our refund criteria within [30 days] of purchase.
- To be eligible for a refund, items must be unused, in the original packaging, and accompanied by a receipt or proof of purchase.
- Refunds will be credited through the original method of payment within [7 business days] after the return is received.
Cancellation Policy
- Orders can be canceled within [4 hours] of purchase for a full refund. After this period, cancellation requests cannot be guaranteed as fulfillment processes may be underway.
- For cancellations, please contact our customer service department immediately with your order details.
Exchanges
- We replace items only if they are defective or damaged. If you need to exchange it for the same item, contact us at phone number (321) 221-7117.
Contact Information
- For questions about our fulfillment policy, please contact us at (321) 221-7117.
ITech Plus is dedicated to providing top-tier IT services in Central Florida. We provide a wide range of services, including managed IT services, network solutions, and cybersecurity measures, to businesses of all sizes.