Most business owners we work with in Central Florida don’t think about their IT infrastructure until something breaks. A server goes down during tax season, a ransomware email gets through, or their internet slows to a crawl during a Teams call with a client. That’s when the questions start: “How did this happen?” and “What else are we missing?”
An IT assessment answers both of those questions before the crisis hits. At iTech Plus, we’ve conducted hundreds of these evaluations for businesses in Davenport, Kissimmee, and the greater Orlando area, and the findings almost always surprise the owner.
What an IT Assessment Actually Covers
A proper IT assessment isn’t just checking if your computers turn on. We evaluate your entire technology stack: hardware age and warranty status, network configuration and performance, backup systems, security posture, software licensing compliance, and how well your IT aligns with your business goals.
We use professional tools like Datto RMM and Nessus vulnerability scanners to get an accurate picture. The assessment typically covers your firewall rules, switch configurations, Wi-Fi coverage, endpoint protection, Active Directory health, Microsoft 365 configuration, and data backup verification.
Common Problems We Find in Central Florida Businesses
After assessing hundreds of small business networks across Osceola and Polk counties, the same issues come up repeatedly. About 70% of businesses we assess have at least one workstation running an unsupported operating system. Half have no documented disaster recovery plan. And nearly every business has at least one former employee account still active in their systems.
Other common findings include consumer-grade routers handling business traffic, no network segmentation between guest Wi-Fi and internal systems, backup jobs that have been failing silently for months, and Microsoft 365 accounts without multi-factor authentication enabled.
The Business Case for Regular Assessments
An IT assessment typically costs between $500 and $2,000 depending on the size of your network. Compare that to the average cost of a data breach for a small business ($120,000+) or the cost of a single day of downtime for a 20-person office ($10,000-$15,000 in lost productivity). The math is straightforward.
Beyond risk reduction, assessments frequently identify cost savings. We regularly find businesses paying for unused software licenses, running redundant services, or using expensive legacy systems when more affordable cloud alternatives exist. One medical practice in Kissimmee was spending $400/month on an on-premises server that could be replaced with a $50/month cloud solution.
How Often Should You Assess Your IT?
We recommend a comprehensive assessment annually, with quarterly security-focused reviews. If your business is in a regulated industry like healthcare (HIPAA) or handles payment card data (PCI DSS), more frequent assessments may be required for compliance.
You should also schedule an assessment after any major change: office relocation, significant staff growth, merger or acquisition, or adoption of new business software. These transitions create gaps that attackers and system failures are happy to exploit.
What to Expect from an iTech Plus Assessment
Our assessment process takes 2-4 hours on-site for a typical 10-30 user environment. We scan your network, interview key staff about their daily tech frustrations, and review your current vendor contracts and service agreements. Within a week, you receive a detailed report with findings prioritized by risk level: critical items that need immediate attention, important improvements for the next 30-60 days, and strategic recommendations for the next 6-12 months.
Every report includes plain-language explanations, not just technical jargon. We want you to understand exactly what we found, why it matters, and what fixing it will cost. No surprises, no pressure, just honest guidance from a local IT team that’s been supporting Central Florida businesses for years.
