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A Laptop With Patient Data Is Missing. Here’s the First Hour.
August 25, 2026
Don't start by looking for it. Establish the time, whether it was encrypted, and cut off access - in that…
HIPAA Says Encryption Is “Addressable.” That Doesn’t Mean Optional.
August 25, 2026
Addressable means implement it, implement an equivalent, or document why neither is reasonable. There is no option that means skip…
Does Your IT Company Need a BAA? (Almost Certainly Yes)
August 25, 2026
Your IT provider maintains PHI even if they never open a chart - which puts them squarely in scope. What…
A Big Four firm lost client tax records through its help desk. Yours has one too.
August 19, 2026
EY's breach didn't touch their audit systems - it touched their support tickets, where clients attach tax returns and bank…
Kissimmee Bay: An AI Camera System That Knows Which Photo Is Worth Sending
August 8, 2026
A gated waterfront community with sixteen cameras had footage nobody could search and alerts nobody trusted. We rebuilt it around…
The Phones That Rang for Some People and Not Others: Diagnosing a Ring Group Behind Starlink
August 8, 2026
A rural Central Florida manufacturer had phones that mostly worked. Ring groups rang some handsets and not others, differently each…
The Licence They Did Not Need: Getting Four Plate Readers Working for the Cost of a Config Change
August 8, 2026
A gated Central Florida community had four licence plate cameras stamping "Unlicensed" on every image. Everyone assumed a paid licence…
Toast vs Square vs Clover: The Network Behind Your POS, and What Happens If You Leave
August 8, 2026
Your POS is a computer taking card payments on a network you probably share with guest Wi-Fi. That is how…
Dotloop vs SkySlope vs Brokermint: The IT Side of Running a Brokerage
August 8, 2026
A brokerage carries the liability for transaction records and client data while owning almost none of the devices they sit…
ServiceTitan vs Housecall Pro vs Jobber: The IT Side, and the Florida Call Recording Problem
August 8, 2026
All three field service platforms ship call recording, and Florida requires consent from every party. Most service companies switch it…
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