Medical Office Phone Lines
A phone line for every desk, with the phone included. It arrives already set up, you keep your number, and you pay one simple monthly price per line. I set it up for you and you call me when you need something.
What phone system should a medical practice use?
A cloud phone system run by someone who knows your office. The front desk needs calls to ring the right people, voicemail on every line, business hours that switch on their own, and a way to handle the fax line. You also want to keep the number patients already have. That is what this is built around.
Is VoIP good for healthcare?
Yes, when it is set up for how a practice works. VoIP lets calls ring several desks, roll to voicemail after hours, and follow staff who work from home, and it is often less expensive than traditional lines.
A Phone Line With the Phone Included
Everything a front desk needs, set up before it reaches you.
Desk phone included
Choose a standard color-screen phone or one with a big 5-inch color screen. The phone comes with the line.
Arrives ready to use
Each phone is set up before it ships. Plug it in and it rings.
Keep your number
We move your existing number to the new system, and your calls keep reaching you while it moves.
Voicemail
Every line has its own voicemail and greeting. We set it up for you and change it whenever you ask.
Business hours
Calls ring the office during hours and go to voicemail or a message after hours, on their own.
Ring groups and transfers
Ring the front desk together, transfer to a provider or the billing office, put callers on hold.
Changes when you need them
New greeting, different hours, a forward while you are out: call or email us and we make the change.
Fax line?
Most practices still have one. Tell us about it and we will work out the right fax setup with you.
How Do I Switch My Practice’s Phones?
Switching takes a few steps, and your number keeps ringing while it moves.
What Makes a Phone System HIPAA Compliant?
A phone system becomes part of HIPAA once it holds patient information, and voicemail often does. HHS treats a provider that stores that information as a business associate, which brings a Business Associate Agreement and safeguards such as access controls and encryption. The longer answer, with what HHS actually says, is in is VoIP HIPAA compliant? If patient privacy is part of your decision, tell me on the early access form or call me and we will go through it.
Phone Lines With the Phone Included
One monthly price per line. Month to month. Taxes and fees extra.
Medical Office Phone FAQ
Yes. We give you a temporary number first, and you forward your current number to it so calls reach the new phones right away. You sign the transfer form online, upload a recent bill, and we move the number. It usually takes a few days, sometimes up to about two weeks, and your current phone company sets the date. Keep your old service until we confirm the number has moved.
Grandstream desk phones. The standard plan has a color screen and Wi-Fi; the upper plan has a big 5-inch color screen and Bluetooth for a wireless headset. They arrive already set up.
No. It is month to month. Each phone stays ours for its first 12 months of service. If you cancel before then, send it back with the prepaid label we email you; if it doesn’t come back, its replacement cost is charged (it is in the terms). After that it is yours.
911 uses the address you give us for each phone. If a phone moves to a different room or building, update its address in your account. Like any internet phone, 911 does not work during a power or internet outage.
Tell us about it when you sign up. A fax number can usually move with your other numbers, and we work out with you how the fax machine itself connects before anything changes.
Related Services
Phones That Arrive
Ready to Ring
Tell us how many lines you need and whether you are bringing your number. I will get back to you.