SMS Terms & Conditions
Last Updated: August 2026
These terms describe the text messaging program operated by iTech Plus for its managed IT customers. By providing your mobile number to us, you agree to the terms below.
1. Program Description
iTech Plus offers SMS text messaging to communicate with customers about their IT services — including appointment and on-site visit reminders, support ticket and status updates, account and billing notifications, and one-to-one support conversations.
2. Consent
You opt in by providing your mobile number to iTech Plus — during onboarding, on a service agreement, via our website contact form, or when you contact our support team — and agreeing to receive texts.
Consent to receive texts is not a condition of purchase. We do not share or sell your mobile number or opt-in data with third parties for their marketing.
3. Message Frequency
Message frequency varies based on your account activity and support needs.
4. Cost
Message and data rates may apply, depending on your mobile carrier plan. iTech Plus does not charge for these messages.
5. How to Opt Out
Reply STOP to any message to unsubscribe. You will receive one confirmation message and no further texts unless you re-subscribe by replying START.
6. How to Get Help
Reply HELP to any message for assistance. You can also reach us directly:
- Phone: (321) 221-7117
- Email: helpdesk@itechplus.co
7. Supported Carriers
Message delivery depends on your mobile carrier. Carriers are not liable for delayed or undelivered messages.
8. Privacy
Your information is handled in accordance with our Privacy Policy. Mobile opt-in data is never shared with third parties for marketing purposes.
9. Changes to These Terms
We may update these terms from time to time. Continued participation in the messaging program after changes are posted constitutes acceptance of the updated terms.
10. Contact
Questions about our SMS program? Please contact us:
iTech Plus
205 S Dixie Dr, Haines City, FL 33844
Phone: (321) 221-7117
Email: helpdesk@itechplus.co
See also our Terms of Service and Privacy Policy.