We’re the IT Team Your Business Deserves
Locally owned and operated since 2015, we understand Central Florida businesses because we are one. We don’t measure success by tickets closed — we measure it by whether your business actually runs better.
Our Journey
- 2015Founded in Davenport, FL — Started with a simple goal: give small businesses enterprise-level IT at honest prices.
- 2017First Medical IT Client — Expanded into healthcare IT, building HIPAA-compliant infrastructure for local practices.
- 2019Expanded to Kissimmee & Lakeland — Opened service locations to better serve Osceola and Polk County businesses.
- 2021Cybersecurity Practice Launched — Built a dedicated security team as ransomware threats surged across Florida.
- 2023200+ Clients Milestone — Reached over 200 active managed clients across Central Florida.
- 2026AI Consulting Launched — Helping Florida businesses harness Microsoft Copilot and practical AI automation.
Tired of Big, Impersonal IT Companies. So We Built Something Better.
Back in 2015, the founders of iTech Plus were frustrated. They watched Central Florida businesses get passed around call centers, deal with technicians who’d never visited their office, and pay premium prices for service that felt like a checkbox exercise.
We built iTech Plus from the ground up around one idea: local businesses deserve local IT partners who actually care. Not a helpdesk ticket number. Not a rotating cast of contractors. A real team that knows your name, knows your infrastructure, and picks up the phone when things go wrong.
Over a decade later, we still run on that same principle. Our technicians live and work in Polk, Osceola, Hillsborough, and Orange counties. When you have a crisis at 7pm on a Friday, you’re calling someone who’s 20 minutes away — not a call center in another time zone.
We serve medical practices, law firms, construction companies, and small businesses of all kinds. Every client gets a dedicated point of contact, a proactive maintenance plan, and a team that treats their technology like it matters — because it does.
Our Core Values
Proactive over Reactive
We monitor, patch, and plan before problems happen — not after they cost you money and downtime.
Transparent Pricing
Flat monthly rates with no surprise invoices. You know exactly what you pay and exactly what you get.
Real Humans, No Bots
Every call, every ticket, every visit — handled by a named technician who knows your setup. No chatbots, no outsourced queues.
Local Accountability
We’re your neighbors. Our reputation depends on your success. We show up, we follow through, and we’re here for the long haul.
Meet Our Team
Ricardo A.
Founder & CEOStarted iTech Plus after years of watching small businesses get burned by impersonal IT firms. Ricardo leads strategy and client relationships, making sure every client feels like the most important one.
Alex M.
Lead Systems EngineerWith 12+ years in enterprise networking and security, Alex leads our technical team and heads our cybersecurity practice. Microsoft certified and CompTIA Security+ verified.
Maria L.
Client Success ManagerMaria is the bridge between our technical team and our clients. She coordinates onboarding, handles escalations, and ensures every client’s experience exceeds expectations every time.
Why a Local Central Florida MSP Beats a National Chain
National IT chains offer standardized playbooks and offshore helpdesks. They don’t know your office layout, your peak business hours, or the quirks of your specific systems. We do.
When you call us, you reach someone who drove past your building this week. When something goes wrong, we can be on-site in under an hour — not three days after filing a ticket with a national chain.
- On-site response within 1–2 hours across Central Florida
- We know Florida-specific compliance needs and local regulations
- Same tech every time — someone who knows your environment
- Active investment in the Central Florida business community
- No overseas call centers — every call answered by our in-house team
Know Your Business
We tour your office, learn your workflows, and document everything before problems happen.
On-Site Fast
Five locations across Central Florida means we’re never far when it counts most.
Real Relationships
Not a contract number. A name, a face, and a direct line when things go sideways.
Community Rooted
We hire local talent and genuinely want Central Florida businesses to thrive.
Certified & Partnered with Industry Leaders
Join Our Growing Team
We’re always looking for talented IT professionals who share our commitment to local businesses and honest service. If you’re passionate about technology and people — not just tickets — we want to hear from you.
Ready to Work with a Team That Actually Cares?
Stop wrestling with IT that doesn’t work. Let’s have a real conversation about your technology and how we can make it work better for your business.