When the Worst Happens, We Get You Back Up Fast
From ransomware to hardware failure to natural disasters — we design recovery plans that minimize downtime and protect your business continuity.
Backup and Disaster Recovery: The Real Cost of Downtime
It’s not a question of if your business will face a data loss event – it’s when. Hardware fails, employees make mistakes, and ransomware is everywhere. Companies without a tested recovery plan lose an average of $5,600 per minute of downtime, and many never fully recover. Backup and disaster recovery from iTech Plus ensures your business can restore operations quickly, whether you’re dealing with a deleted file or a total system failure.
Per Minute of Downtime
Gartner research shows average SMB downtime costs $5,600 per minute when you factor in lost revenue, recovery labor, and reputation damage.
Close Within 6 Months
Of small businesses that suffer a major data loss incident, 60% go out of business within six months — not from the attack, but from the inability to recover.
Ransomware Without DR Plan
Without a documented disaster recovery plan, the average ransomware recovery takes 21 days of downtime. With a tested DR plan, critical systems recover in hours.
A Four-Step Path to Recovery Readiness
We do not just back up data — we build and test a complete recovery system for your specific environment.
Inventory & Risk Analysis
We inventory every critical system and define Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for each workload. Not all systems need the same recovery speed — we prioritize based on your actual business impact.
Recovery Architecture
We build a recovery architecture using local backup plus cloud replication and failover systems. The design accounts for ransomware, hardware failure, site disaster, and human error — separately, because each requires a different response.
Deploy & Document
We deploy backup agents, configure replication schedules, and write detailed runbooks — step-by-step recovery procedures for each scenario. Your team gets documented, practiced procedures, not improvised guesswork during a crisis.
Quarterly DR Drills
Quarterly disaster recovery tests with documented results. We measure actual recovery times against your RTO targets and update the plan based on any infrastructure changes. You receive a written test report each quarter.
Tiered Recovery — Right Priorities, Right Speed
Not everything needs to come back online in 60 minutes. We tier your systems by business impact and design recovery accordingly.
Mission-Critical Systems
- Active Directory & identity
- Core business applications
- Email server
- VPN & remote access
- Payment processing
Business-Critical Systems
- File servers & shared drives
- Secondary business apps
- VoIP phone systems
- CRM & ERP platforms
- Internal websites
Operational Systems
- Archive data & records
- Reporting & analytics
- Dev & test environments
- Training systems
- Historical databases
When the Worst Happens, We Get You Back Up Fast
Disaster Recovery Questions Answered
Backup is storing copies of your data. Disaster recovery is the full plan for getting your business back online — including which systems come up first, who does what, and how long it takes. You need both, and they work together.
With a proper DR plan in place, critical systems are typically back online in 1-4 hours. Without a plan, recovery often takes days or weeks. We document and test your specific recovery times quarterly so you know the number before you need it.
Quarterly. We run documented recovery tests, measure actual RTOs against targets, and update the plan based on any infrastructure changes. You receive a written test report each quarter with pass/fail results and improvement recommendations.
Yes. For regulated industries, our DR documentation and testing cadence satisfies HIPAA contingency plan requirements and SOX business continuity standards. We can provide documentation formatted for auditors on request.