Ransomware Hit Your Business? We Recover Systems in Under 4 Hours
60% of small businesses close within 6 months of a ransomware attack. iTech Plus handles everything from initial containment to full system recovery — so you never have to pay the ransom or lose your data. Based in Central Florida, responding 24/7.
What Happens in the First 60 Minutes
The actions taken in the first hour after a ransomware attack determine whether your business recovers in hours or weeks. Here is exactly what we do.
Containment
We immediately isolate infected systems from the network to stop lateral spread. Every second of delay means more encrypted files and deeper penetration into your infrastructure.
- Disconnect infected endpoints from network
- Disable compromised accounts and credentials
- Block C2 communication at the firewall
- Preserve forensic evidence for investigation
Assessment
We determine the ransomware strain, the scope of encryption, and whether data was exfiltrated. This assessment drives every recovery decision and determines your insurance claim strategy.
- Identify ransomware variant and attack vector
- Map which systems and data are affected
- Check for data exfiltration indicators
- Evaluate backup integrity and recovery options
Communication
We coordinate notifications to stakeholders, engage your cyber insurance carrier, and if needed, initiate contact with law enforcement. Clear communication prevents panic and protects your legal position.
- Notify leadership with clear status updates
- Engage cyber insurance carrier immediately
- Coordinate with legal counsel on obligations
- Prepare employee and client communications
Our Ransomware Recovery Process
Every step is documented for your cyber insurance claim and any regulatory reporting requirements. We have recovered businesses from LockBit, BlackCat, Akira, Play, and dozens of other ransomware families — without paying a single ransom.
Contain
Isolate infected systems, kill malicious processes, block command-and-control traffic. Stop the bleeding before we start surgery.
Assess
Identify the ransomware strain, determine encryption scope, check for data exfiltration. This drives every decision from here forward.
Recover
Rebuild systems from clean images, restore data from verified backups, reset all credentials. Your business comes back online in hours, not weeks.
Harden
Patch the vulnerability that was exploited, deploy advanced EDR, implement network segmentation, and train your team to prevent reinfection.
Ransomware Prevention Services
The average ransomware recovery costs $4.9 million. Our prevention services cost a fraction of that and stop attacks before they start.
Endpoint Detection & Response
24/7 EDR monitoring on every workstation and server. AI-powered threat detection identifies and quarantines ransomware before it can encrypt a single file.
Email Security & Anti-Phishing
Phishing emails are the number one ransomware delivery method. We deploy advanced email filtering, link sandboxing, and attachment scanning to block threats at the inbox.
Backup & Disaster Recovery
Immutable, air-gapped backups that ransomware cannot touch. We test restores monthly so when you need them, they work — guaranteed recovery in under 4 hours.
Network Segmentation
Flat networks let ransomware spread everywhere instantly. We segment your network so a breach in one area cannot reach your critical systems and data.
Security Awareness Training
Your employees are your first line of defense and your biggest vulnerability. We run simulated phishing campaigns and monthly training to build a human firewall.
Incident Response Plan
A documented, tested plan so your team knows exactly what to do in the first 15 minutes of an attack. We build it, run tabletop exercises, and update it quarterly.
Ransomware by the Numbers
Data from the FBI IC3 Annual Report, Sophos State of Ransomware Report, and Verizon DBIR.
Average Cost of a Ransomware Attack
Including downtime, recovery, lost business, and reputational damage. Small businesses are not exempt — attackers target companies of every size because they often pay faster.
SMBs Hit by Ransomware
Three out of four ransomware attacks target small and mid-size businesses. Attackers know smaller companies have weaker defenses and fewer resources to recover on their own.
Average Downtime After Attack
The average business hit by ransomware is down for 24 days. For companies without tested backups, the number is far higher — and some never fully recover.
Close Within 6 Months
More than half of small businesses that suffer a ransomware attack close their doors within six months. The combined cost of recovery, lost clients, and reputational harm is simply too much.
Think You’ve Been Hit? Call Now.
Every minute matters during a ransomware attack. Our emergency response team picks up 24/7.
Ransomware Recovery FAQ
No. The FBI, CISA, and every major cybersecurity agency advise against paying ransoms. Paying funds criminal organizations, does not guarantee you will get your data back, and marks you as a target for future attacks. In our experience, businesses with proper backups and an incident response partner recover faster and more completely than those who pay. We have never had a client need to pay a ransom.
With iTech Plus, critical systems are typically back online within 4 hours. Full recovery — including all data, applications, and hardening measures — usually takes 24 to 72 hours depending on the scope of the attack. Without professional incident response and tested backups, the industry average is 24 days of downtime. The difference is preparation.
Most cyber insurance policies cover ransomware recovery costs including incident response, forensic investigation, business interruption, notification expenses, and legal fees. However, many policies require you to demonstrate that you had reasonable security controls in place before the attack. We document everything during recovery to support your insurance claim, and our prevention services help you meet the security requirements that insurers mandate.
Comprehensive ransomware prevention — including endpoint detection, email security, backup and disaster recovery, and security training — typically runs $100 to $200 per user per month. The average ransomware recovery costs $4.9 million when you factor in downtime, data loss, reputational damage, and regulatory fines. Prevention is not just cheaper — it is the only strategy that keeps your business running.
Do not turn off your computers — this can destroy forensic evidence. Instead: (1) Disconnect affected systems from the network by unplugging ethernet cables and disabling Wi-Fi. (2) Do not click on any ransom notes or links. (3) Call iTech Plus at (321) 221-7117 immediately. (4) Document everything you see — screenshots, error messages, file names. (5) Do not attempt to restore from backups yourself, as the attacker may have compromised them. Let our team assess the situation first.
Yes. The FBI and CISA both encourage ransomware victims to report attacks. You can file a report at ic3.gov (the FBI Internet Crime Complaint Center). Reporting helps law enforcement track and disrupt ransomware gangs, and in some cases the FBI has been able to recover decryption keys or seized ransom payments. We assist with the reporting process as part of our incident response service, and it may also be required by your cyber insurance policy.
Don’t Wait Until It’s Too Late.
Whether you are dealing with an active ransomware attack or want to make sure you never have to, iTech Plus is one call away.