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Understanding IT services pricing helps you budget effectively and choose the right level of support for your business. This guide explains how managed IT pricing works in Central Florida and what factors affect your costs.

We use price ranges rather than fixed rates because every business environment is different. The numbers below reflect typical pricing for small and medium businesses with 10 to 100 users. Your actual costs depend on your specific requirements, which we determine through a consultation.

How Managed IT Pricing Works

Managed IT services are typically priced using one of three models:

Per-User Pricing
You pay a monthly fee for each employee who uses IT resources. This model works well when employees use multiple devices and need consistent support across all of them.

Per-Device Pricing
You pay based on the number of workstations, servers, and network devices under management. This model suits businesses with shared workstations or equipment that multiple employees use.

Hybrid Pricing
A combination approach that accounts for both users and infrastructure. Many businesses find this provides the most accurate reflection of their actual IT needs.

All three models focus on proactive management rather than break-fix support. With proactive IT, we monitor, maintain, and optimize your systems continuously to prevent problems before they disrupt your business.

Typical Pricing Ranges

The following ranges represent typical monthly costs for Central Florida businesses. These are guidance figures, not quotes.

Managed IT Services

Comprehensive IT management including monitoring, maintenance, and strategic planning.

• Range: $125 to $250 per user per month
• What affects cost: Number of users, complexity of environment, compliance requirements, number of locations

IT Support and Help Desk

Responsive support for day-to-day IT issues and user questions.

• Range: Typically included with Managed IT, or $50 to $100 per user per month as standalone
• What affects cost: Support hours needed, response time requirements, ticket volume

Microsoft 365 Support

Setup, migration, administration, and ongoing support for Microsoft 365 environments.

• Range: $15 to $40 per user per month (management only, licensing separate)
• What affects cost: Complexity of configuration, security requirements, SharePoint and Teams usage

Cybersecurity Services

Protection against threats including endpoint security, email filtering, and security monitoring.

• Range: $30 to $75 per user per month
• What affects cost: Security stack depth, compliance requirements (HIPAA, PCI, FTC Safeguards), threat detection level

Backup and Disaster Recovery

Data protection and business continuity planning to keep your business running after incidents.

• Range: $50 to $150 per server per month; $10 to $30 per workstation per month
• What affects cost: Data volume, recovery time objectives, retention requirements, cloud vs local storage

Cloud Backup

Automated backup for cloud workloads including Microsoft 365, Google Workspace, and cloud servers.

• Range: $5 to $15 per user per month for SaaS backup; $75 to $200 per cloud server per month
• What affects cost: Data volume, backup frequency, retention period

Remote and On-Site Support

Hands-on technical assistance when issues require direct intervention.

• Range: Remote support typically included with managed plans; On-site visits $125 to $200 per hour
• What affects cost: Travel distance, urgency, after-hours requirements

What Affects Your IT Costs

Several factors determine where your business falls within these ranges:

Number of Users and Devices
More users and devices require more licenses, more monitoring, and more support capacity. However, per-unit costs often decrease as you scale.

Security and Compliance Requirements
Healthcare organizations need HIPAA compliance. Financial services require FTC Safeguards adherence. Legal firms need strong data protection. These requirements add security layers and documentation overhead.

Industry-Specific Needs
Some industries have specialized software, unique workflows, or regulatory requirements that affect support complexity. View our industry-specific solutions.

Remote vs On-Site Needs
Businesses with remote employees need different solutions than those with everyone in one office. Multi-location businesses have additional networking and coordination requirements.

Cloud vs On-Premises Infrastructure
Cloud-first environments have different cost structures than businesses running on-premises servers. Hybrid environments require expertise in both.

Current State of IT
Well-maintained environments cost less to manage than those with technical debt, outdated systems, or deferred maintenance.

What Is Typically Included vs Add-Ons

Understanding what is bundled helps you compare proposals accurately.

Usually Included in Managed IT

• 24/7 monitoring and alerting
• Patch management and updates
• Help desk support during business hours
• Basic antivirus and endpoint protection
• Vendor coordination
• Quarterly business reviews
• Documentation and asset tracking

Often Available as Add-Ons

• Advanced cybersecurity (EDR, SIEM, SOC)
• Compliance management and reporting
• After-hours and weekend support
• On-site visits beyond included hours
• Project work (migrations, new deployments)
• Hardware procurement
• Security awareness training
• Disaster recovery with guaranteed RTOs

Who This Pricing Is For

This guide is designed for small and medium businesses in Central Florida with 10 to 100 users who need reliable, professional IT support.

Good fit:

• Growing businesses that need IT to scale with them
• Companies without internal IT staff, or with one IT person who needs backup
• Businesses in regulated industries needing compliance support
• Organizations tired of unpredictable break-fix costs

Not designed for:

• Enterprise organizations with 500+ users
• Businesses seeking one-time project work only
• Companies looking for the cheapest option regardless of quality

Pricing Disclaimer

The pricing information on this page is for general guidance only and does not constitute a quote, proposal, or binding offer. Actual pricing depends on a detailed assessment of your specific environment, requirements, and business objectives.

All managed services agreements require a consultation and formal proposal. Pricing may change based on assessment findings, and some services may not be available in all configurations.

Get Accurate Pricing for Your Business

The best way to understand your IT costs is to speak with our team. We will assess your current environment, understand your goals, and provide transparent pricing tailored to your situation.

Schedule a Consultation
Our assessment is complimentary and comes with no obligation. We will review your infrastructure, discuss your needs, and provide clear pricing options.

• Call: (321) 221-7117
• Request Assessment: Free IT Assessment Form

Accurate pricing starts with understanding your environment. Let us show you what right-sized IT support looks like for your business.